How to apply for a return?Updated 9 months ago
You can head to our "Returns & Exchanges" to start the returns process:
1. Visit our returns center
2. Enter your order number and email address to start
3. Follow the instructions and select the items you want to return
Conditions for Return:
When sending an item back to us, please ensure the following criteria are met:
● Include the return label provided by us; returns won't be processed without them.
● Items must be in the same condition as when sent – including original tags, no damage, no creases (especially for sneakers), and all original packaging.
● Ship the item(s) back within 5 days of receiving your return label. The evaluation process may take up to 7 days, and we reserve the right to make the final decision on all return requests.