How to apply for a return?Updated 3 months ago

You can head to our "Returns & Exchanges" to start the returns process:

1. Visit our returns center

2. Enter your order number and email address to start

3. Follow the instructions and select the items you want to return

Conditions for Return:

When sending an item back to us, please ensure the following criteria are met:

● Include the return label provided by us; returns won't be processed without them.

● Items must be in the same condition as when sent – including original tags, no damage, no creases (especially for sneakers), and all original packaging.

● Ship the item(s) back within 5 days of receiving your return label. The evaluation process may take up to 7 days, and we reserve the right to make the final decision on all return requests.